What can a database record tell us about customers?

October 12, 2010By Simon FosterCRM Training, Customer Analytics Training, Direct Mail Training, Direct Marketing Training

Your customer database is a potential fountain of opportunities to improve campaign targeting, creative messaging and return on marketing investment. Good database analysis can have a huge positive effect on your business. Your database can tell you who your customers are, where they live, what kind of people they are, what they buy, how they … Read More

Marketing data analysis gets you closer to customers

June 28, 2010By Simon FosterCRM Training, Customer Analytics Training, Direct Marketing Training

Smart data analysis can be a major source of campaign insight and even competitive advantage for brands and advertisers. The customer data owned by a brand advertiser can reveal Exactly who buys a given product or service Detailed information about the characteristics of those buyers Which other products and services they buy Which product and … Read More

UK advertising predictions 2009

December 16, 2008By Simon FosterGeneral

I think 2009 is going to be a year of immense change in the UK media landscape. But it’s not going to be the same for everyone. I predict that it will be a bad year for the traditional offline players whilst newer digital players will find 2009 painful but manageable. For many traditional media … Read More

Advertising Frequency and Diminishing Marginal Utility

December 1, 2008By Simon FosterAdvertising Evaluation Training, Advertising Media Training, Media Evaluation Training, Media Planning Training

Economists have a concept called Diminishing Marginal Utility. This means that each additional time a consumer consumes something they get less satisfaction from consuming it. So, if I have one coffee, I find it very satisfying, two could be OK, but by the time I get to three I’m not getting much additional satisfaction, infact, … Read More