6 May 2011
For many years CRM has been a “direct” channel delivering one way communications to customers. Now, with the advent and maturity of social media networks brands […]
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28 December 2010
No doubt there will be many a New Year marketing prediction over the next few days. The most common theme is likely to be that mass […]
27 October 2010
Predictive modelling is a term with many applications in statistics but in database marketing it is a technique used to identify customers or prospects who, given […]
19 October 2010
Measuring ROI in social media is a big concern for marketers as they consider moving budget away from traditional media channels and into social media activity. […]
12 October 2010
Your customer database is a potential fountain of opportunities to improve campaign targeting, creative messaging and return on marketing investment. Good database analysis can have a […]
30 July 2010
I once attended a research debrief to report the results of a survey into the communication effects of a direct mail campaign. The survey asked if […]
28 June 2010
Smart data analysis can be a major source of campaign insight and even competitive advantage for brands and advertisers. The customer data owned by a brand […]
16 December 2008
I think 2009 is going to be a year of immense change in the UK media landscape. But it’s not going to be the same for […]
3 December 2008
So the mighty P&G has spoken about social media. When these companies speak the marketing community has to listen. These guys think long and hard about […]
1 December 2008
Economists have a concept called Diminishing Marginal Utility. This means that each additional time a consumer consumes something they get less satisfaction from consuming it. So, […]